E-Governance – Introduction

KNC501/KNC601 Constitution of India, Law and Engineering

Chapter 16: Electronic Governance

Unit 1

Unit 2

Unit 3

Unit 4

Unit 5



E-governance or Electronic Governance is dealt with under Sections 4 to 10A of the IT Act, 2000. It provides for legal recognition of electronic records and Electronic signature and also provides for legal recognition of contracts formed through electronic means.

Filing of any form, application or other documents, creation, retention or preservation of records, issue or grant of any license or permit or receipt or payment in Government offices and its agencies may be done through the means of an electronic form.

Authorization by Government:

The Government may authorize any service provider to set up, maintain and upgrade the computerized facilities and perform such other services as it may specify, by notification in the Official Gazette for efficient delivery of services to the public through electronic means.

Service provider so authorized includes any individual, private agency, a private company, partnership firm, sole proprietor form or any such other body or agency which has been granted permission by the appropriate Government to offer services through electronic means in accordance with the policy governing such service sector.

Data Retention:

In case law provides that documents, records or information should be retained for any specific period, then such documents, records or information retained in the electronic form will also be covered, if the information contained therein remains accessible.

The electronic record is retained in the format in which it was originally generated, sent or received or in a format which can be demonstrated to represent accurately the information originally generated, sent or received and the details which will facilitate the identification of the origin, destination, date and time of dispatch or receipt of such electronic record are available in the electronic record.

The following are some of the e-Governance applications already using the Digital Signatures:-

  • Income Tax e-filing
  • Indian Railway Catering and Tourism Corporation (IRCTC)
  • Director-General of Foreign Trade (DGFT)
  • RBI Applications (SFMS: structured Financial Messaging System)
  • National E-Governance Services Delivery Gateway (NSDG)
  • E-Procurement

The main objective of e-Governance:

The strategic objective of egovernance is to support and simplify governance for all parties – government, citizens and businesses. The use of ICTs can connect all three parties and support processes and activities. In other words, in egovernance uses electronic means to support and stimulate good governance.

Benefits of e-governance:

The anticipated benefits of e-government include efficiency, improved services, better accessibility of public services, sustainable community development and more transparency and accountability.

Types of E-Governance:

E-Governance is of 4 types depending on the specific types of services.

  • Government-to-Citizen (G2C) The Government-to-citizen refers to the government services that are accessed by the familiar people. …
  • Government-to-Business (G2B) …
  • Government-to-Government (G2G) …
  • Government-to-Employee (G2E)

Author – Dilip Kumar Rawat

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